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Ridho Rifaldho

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Open access Sep 2026

Rancang Bangun Chatbot Customer Service Multi-Tenant Berbasis Large Language Model Menggunakan Context Stuffing

The advancement of Artificial Intelligence (AI), particularly Large Language Models (LLMs), has transformed customer service into a more automated, adaptive, and responsive system. However, LLM-based chatbots still face several challenges, including hallucination, limited capability to serve multiple organizations simu...

Ridho Rifaldho, Diana Novita · 0 citations

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