Mind the Accent Gap: British Accent Robustness in Speech-Driven Financial Voice Assistants
AI voice assistants often use Automatic Speech Recognition (ASR) with LLM-based reasoning, yet existing systems struggle with regional British accents, including Scottish, Irish, and Welsh accents, since most ASR models are trained predominantly on American English voice data. Consequently, errors can carry through to...
Aadam Haq, Oggi Rudovic, Malcolm Chadwick et al.
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