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Rhisa Adika Putri

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Conference Aug 2026

Evaluating Smart Tourism Maturity in Indonesia: Integrating User Experience with COBIT Governance

This study investigates the maturity level of IT governance within the smart tourism ecosystem by integrating user-centric Smart Tourism Technology variables with the COBIT 2019 framework. The research addresses the limited visibility into how IT governance domains support service accessibility, information flow, inter...

Rhisa Adika Putri, F. L. Gaol, D. N. Utama et al. · 0 citations

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