Review
Open access
Jul 2026
Engagement with a Chatbot-based Intervention for the delivery of mailed at-home COVID-19 Testing: a Descriptive Log Analysis Study from the SCALE-UP II Trial
Ordering of COVID-19 test kits among underserved patients who interacted with the chatbot was high, suggesting chatbots may represent a viable approach to reach underserved populations as a part of public health response in a pandemic.
Joni H. Pierce, Jiantao Bian, Tatyana V Kuzmenko et al.
· medRxiv · 0 citations