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R. Elavarasan

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Open access Sep 2026

EXAMINING THE RELATIONSHIP BETWEEN ARTIFICIAL INTELLIGENCE AND EMPLOYEE WELL BEING IN CUSTOMER CENTRIC ORGANIZATIONS

AI is rapidly redefining how customer-oriented companies conduct their businesses through process automation, decision-making, and improved customer service. However, the influence of AI is lacking regarding employee well-being. This paper is focused on researching the connection between AI adoption and employee well-b...

K. Sowmya, Bhuvaneswari Gowthaman, R. Santhiya et al. · 0 citations

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