Revolutionizing Education: Analyzing the Transformative Potential of Generative AI in Learning Environment
Purpose:This paper aims to examine the impact of generative Artificial Intelligence (AI), specifically ChatGPT, on the education sector. The study focuses on understanding how academicians and students at Banasthali Vidyapith, Rajasthan, perceive and utilize AI tools in teaching and learning processes. It also explores the opportunities and challenges associated with the integration of ChatGPT in education.Theoretical Framework:Grounded in the transformative potential of AI and Natural Language Processing (NLP), this study explores how ChatGPT—a large language model (LLM) developed by OpenAI—reshapes traditional educational practices. The framework emphasizes AI’s role as an interactive virtual tutor and individualized learning assistant that can enhance pedagogical efficiency, engagement, and accessibility in higher education.Design/Methodology/Approach:The research employs a qualitative approach to analyze the educational implications of ChatGPT. Primary data were collected from academicians and students of Banasthali Vidyapith through observations and discussions, supplemented by secondary data from academic and industry sources. The study evaluates user experiences, perceptions, and the extent of AI tool adoption in academic settings.Findings:The findings indicate that ChatGPT has rapidly gained popularity among educators and learners, demonstrating its potential to facilitate interactive learning, personalized assistance, and academic support. While participants recognize its benefits in improving understanding and efficiency, concerns were also raised regarding overreliance, accuracy, and ethical use. Overall, ChatGPT is seen as a powerful educational tool capable of transforming teaching and learning methodologies.Research, Practical & Social Implications:This study contributes to the understanding of how generative AI technologies are influencing education in India. It offers practical insights for educators and policymakers seeking to integrate AI responsibly into academic environments. The findings highlight the need for guidelines, digital literacy, and ethical frameworks to ensure productive and balanced use of AI in education.Originality/Value:This research provides one of the early examinations of ChatGPT’s role in the Indian educational context. By focusing on its application in Banasthali Vidyapith, the study adds value to the growing discourse on AI in education and presents a nuanced perspective on how generative AI can shape the future of learning and academic engagement.