Review
Open access
Sep 2026
Demographics, Clinical Content, Use Patterns, and Care-Seeking Intent Across Two Generations of AI-Enabled Clinical Triage Tools (A Traditional Structured Questionnaire and a Large Language Model–Enabled Conversational Interface): Comparative Retrospective Observational Study
Background Virtual clinical triage is central to digital front door strategies, yet how interaction mode—structured, closed-ended AI questionnaires vs large language model (LLM)–enabled conversational dialogue—affects information capture, engagement, and alignment with care recommendations is unclear. Objective This st...
Maria Marecka, Anna Nowicka, Aleksandra Suwińska et al.
· JMIR AI · 0 citations