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Sponsored AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI

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P. Sinclair

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#artificial intelligence Mar 2026

Helping Customers in Distress: An LLM-powered Agent that Converses, Probes, and Routes

A customer-facing AI powered triaging agent that leverages large language models to conduct multi-turn conversations, ask relevant questions, and classify cases for accurate, policy-guided routing, making it embedded in the customer journey is developed.

Alankar Atreya, Stefan Sylvius Wanger, Devesh Batra et al. · 0 citations

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