Author

P. N. Bhargav Teja

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#artificial intelligence Preprint Oct 2026

SmartSalesBench: A Resistance-Aware Multi-Turn Benchmark for Evaluating LLM Sales Agents

We present SmartSalesBench, the first multi-turn conversational benchmark explicitly designed to evaluate large language model (LLM) sales agents against psychologically grounded, resistant buyer personas. Existing task-oriented dialogue benchmarks assume cooperative users and measure task completion; SmartSalesBench i...

P. N. Bhargav Teja, Velpula Lokesh Reddy, Madhu Basumata et al. · 1 citation

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