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O. Kovtun

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Review Open access Sep 2026

INTERCULTURAL COMMUNICATION SKILLS OF MANAGERS AND CONFLICT BEHAVIOUR STYLES IN MULTICULTURAL BUSINESS INTERACTION

This article examines the relationship between managers' self-assessed intercultural communication skills and their conflict behaviour styles in multicultural business interactions. It focuses on four components of intercultural communicative competence: intercultural sensitivity; tolerance of uncertainty; active liste...

O. Kudrina, O. Kovtun, D. Smuzhanytsia · 0 citations

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