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Author

Noptanit Chotisarn

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Review Open access Sep 2026

Building Trust, Triggering Skepticism: An ADO–TCM Systematic Review of Green Signaling in Hospitality Marketing

As hospitality firms increasingly use sustainability signals to attract guests, those signals can both build green trust and trigger skepticism about greenwashing. This review examines how this trust–skepticism dynamic shapes consumer decision-making and addresses the absence of a hospitality-specific synthesis that tr...

Pinyapat Muneekaew, Noptanit Chotisarn, Thadathibesra Phuthong · 0 citations
Review Open access Sep 2026

Deciding Under Uncertainty: A Systematic Review and Integrated Theories–Contexts–Methods and Antecedents– Decisions–Outcomes Framework of Artificial Intelligence-Driven Decision-Making in Small and Medium-Sized Enterprises

significant knowledge gaps remain regarding how small and medium-sized enterprises (SMEs) leverage AI under volatile business conditions. This study systematically reviews AI-driven decision-making in SMEs operating under environmental uncertainty. Following the Scientific Procedures and Rationales for Systematic Liter...

Omar Picone Chiodo, Mazumder Sita, Noptanit Chotisarn et al. · 0 citations

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