Review
Open access
Jul 2026
Analisis Sentimen Ulasan Aplikasi PLN Mobile Menggunakan Naive Bayes
Findings confirm that Naive Bayes with comprehensive Indonesian text preprocessing is effective for automated customer satisfaction monitoring in digital electricity services.
Ni Kadek Anggita Pradnya Dewi, Ni Nyoman Jero Andini, Ria Ratna et al.
· Jurnal Teknologi Dan Sistem... · 0 citations