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Sponsored Artificial Intelligence: A Modern Approach, Global Edition Artificial Intelligence: A Modern Approach, Global Edition

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Neneng Kristanti

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Open access Oct 2026

Logistics HR Capabilities, Iot Integration, and Service Quality on Operational Performance: Mediating Delivery Timeliness

Background: The development of digital logistics demands companies to improve the speed, accuracy, transparency, and quality of operations. This study seeks to examine how logistics human resource capabilities, Internet of Things (IoT) integration, and service quality influence the company's operational performance, bo...

Neneng Kristanti, Agus Purnomo, M. Lestiani · 0 citations

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