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Murali Raman

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Open access Jul 2026

AI adoption in Malaysian SMEs: Barriers, enablers, and outcomes from a qualitative study

The findings emphasise that successful AI adoption depends more on organizational AI literacy for a firm than on technology investment, and suggest that policymakers should prioritise capability building initiatives, educators develop curricula on AI targeted towards specific job roles, and MSME leaders should focus on...

Mohammad Falahat, Qi Yi Thong, Murali Raman et al. · 0 citations

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