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Muhammad Arifin Nasution

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Open access Oct 2026

Implementation of the CITAR Work Culture in Responding to the Dynamics of Public Service at PT KAI Regional Division I North Sumatra

This study examines the implementation of the CITAR work culture in responding to the dynamics of public service at PT Kereta Api Indonesia (PT KAI) Regional Division I of North Sumatra and identifies factors influencing its implementation. Growing demand for railway transportation has increased service complexity, req...

Ilma Hany Safrida Simangunsong, Muhammad Arifin Nasution · 0 citations

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