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Author

Muchayatin Muchayatin

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Review Open access Aug 2026

The Effects of Multi-Factor Authentication, Data Encryption, and Digital Reputation on E-Commerce User Trust

This study examines the trust of Shopee e-commerce users in Semarang City in the face of increasing digital transactions and information security risks. The research problem stems from the inconsistent findings of previous studies regarding the role of digital security and reputation in shaping user trust, as well as t...

Yuni Anggriani Soeryohendro, Muchayatin Muchayatin, Tri Ratnawati's Mainstay et al. · 0 citations
Open access Aug 2026

Evaluating Public Service Innovation Using Digital Transformation, Transparency, and Citizen Satisfaction Across Government Administrative Institutions

The findings indicate that digital transformation plays a crucial role in improving service efficiency, accessibility, and responsiveness, while transparency strengthens accountability, public trust, and institutional legitimacy.

Ady Setiawan, Muchayatin Muchayatin, Fajar Surahman et al. · 0 citations

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