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Monica Simorangkir

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Open access Oct 2026

English Communication and Digital Technology in Hotel Accommodation and Services

English communication and digital technology are important in hotel services, especially when employees serve guests from different linguistic backgrounds. Employees need to communicate clearly with guests while using digital systems to support daily service activities. This study aims to identify the types of English...

Monica Simorangkir, N. Harahap · 0 citations

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