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Moeki Nemoto

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Open access Sep 2026

Integrating Total Quality Management and the Balanced Scorecard in Healthcare: Toward a Quality Governance Framework for Accountability and Resilience

A quality governance framework is developed that allows integration embedded in governance structure to be distinguished from integration adopted in name, and locates the capacities to anticipate, monitor, respond, and learn within this architecture, with the measurement layer supplying monitoring capacity.

Moeki Nemoto · 0 citations

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