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Sponsored Design Multi-Agent AI Systems Using MCP and A2A: Engineer your own Pyt Design Multi-Agent AI Systems Using MCP and A2A: Engineer your own Pyt

Author

Miriam Gieselmann

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Book Open access Jul 2026

Does Humanizing Chatbots Promote or Hinder Voice Shopping?

Investigating whether the effectiveness of humanized CAs depends on users’ relational perceptions, specifically whether they view the CA like a servant, friend, or rational agent showed that humanized design negatively affects perceived attitudes toward voice shopping.

M. Tschopp, Cheng Chen, Magdalena Wischnewski et al. · 0 citations

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