Evidence Grounded Large Language Models for Root-Cause Analysis in WAN and SD-WAN Incident Diagnosis
This paper investigates the use of evidence-grounded large language models (LLMs) for root-cause analysis (RCA) in Wide Area Network (WAN) and Software Defined WAN (SD-WAN) incident diagnosis. Using a pilot testbed built in Cisco Packet Tracer, three fault scenarios spanning distinct failure categories : interface/link...