Utilization of a HIPAA-compliant large language model chatbot in an academic pediatric medical center
Despite growing interest in LLM chatbots, little evidence exists on usage patterns in hospital systems. This paper presents a mixed-methods case study of “InternalGPT,” a HIPAA-compliant LLM chatbot made available to employees of the institution. Survey responses and 14 months of system utilization data were analyzed a...
Benjamin Rader, Dinesh K. Rai, Melissa L. Stewart et al.
· PLOS Digital Health · 0 citations