Open access
Aug 2026
Breaking the Single Voice: Perceived AI Plurality as an Autonomy-Supportive Architecture for Ethical Marketplace Decisions
Results show that structuring ethical recommendations through a plural AI architecture enhances consumers’ self–brand connection and strengthens self-brand connection and purchase intentions, suggesting plurality can function as an equity-enhancing design feature.
Mehak Bharti, Megha Bharti, Lubna Nafees
· Journal of Macromarketing · 0 citations