Pengaruh Penerapan Nilai-Nilai Islam dan Kualitas Pelayanan Frontliner terhadap Keputusan Nasabah UMKM Menggunakan Produk Pembiayaan pada Bank Syariah
This study aims to analyze the influence of the implementation of Islamic values and frontliner service quality on the decisions of MSME customers to use financing products offered by Islamic banks. The development of Islamic banking in Indonesia has continued to grow; however, competition with conventional banking, al...