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M. Shahzad

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Open access Sep 2026

The Strategic Role of HRD in Digital Transformation: AI, Learning, and Talent Development

In the rapidly evolving landscape of Industry 5.0, the Pakistani Business Process Outsourcing (BPO) and IT sectors are facing a critical "Implementation-Adoption Gap." Despite significant investments in advanced technologies such as AI and cloud applications, employees' "Cognitive Inertia" or reluctance to adopt new wa...

M. Shahzad · 0 citations

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