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Sponsored AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI

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M. Miryala

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Open access 2026

A Layered Control Architecture for Trustworthy AI Agents on Salesforce Agentforce: Integrating Hybrid Reasoning, Platform Enforcement, and Human-in-the-Loop Approval

Enterprise CRM platforms now host AI agents that act on customer records, not just answer questions. Salesforce Agentforce improves agent reliability with hybrid reasoning, which separates deterministic Agent Script logic from large language model (LLM) reasoning inside each agent. However, current agent designs still...

M. Miryala · 0 citations

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