M. Bandara

Intelligent Business Document Processing Using AI- and NLP-Based Techniques: A Systematic Literature Review

The findings show that AI- and NLP-based methods have significantly improved the automation, retrieval, interpretation, and structuring of business documents, and large language models (LLMs), particularly when combined with prompt engineering, retrieval-augmented generation, knowledge graphs, and agent-based architectures, offer promising opportunities to address these gaps.