[MM/AI] Mental Models in Human-AI Interaction: Methods and Challenges in the Generative and Agentic AI Era (Workshop)
The mental model construct is widely used in HCI to refer to the knowledge structure people hold in order to reason about and interact with computing systems. Yet it is often operationalized intuitively: the construct is often used interchangeably with related concepts (e.g., folk theories, sensemaking) and methods of...