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Koustuv Saha

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From Web(logs) to Web(AI): Questions, Platforms, and Methods across Twenty Editions of ICWSM

Over twenty editions, the ICWSM community has examined social life online as platforms, interactions, and research methods have changed. What can this body of research tell us at this critical juncture, as AI increasingly reshapes how people communicate online? We analyzed 2,139 indexed contributions from 2007 to 2026,...

Koustuv Saha, Eshwar Chandrasekharan · 0 citations
#artificial intelligence Preprint Sep 2026

Trustworthy FinAInce: Unpacking How AI-Mediated Financial Advice is Judged

A randomized vignette experiment with 285 U.S. adults across eight financial decisions independently varying three advice styles---AI, expert, and online community---and displayed source labels while holding the underlying recommendation consistent found expert-style advice remained most preferred when shown without so...

A. Kapadia, Eshwar Chandrasekharan, Koustuv Saha · 0 citations
Preprint Aug 2026

How People Evaluate AI-, Expert-, and Peer-Style Financial Advice

Findings show that financial-advice evaluations are shaped jointly by displayed attribution and message-level communication cues, which position disclosure not as a neutral transparency mechanism, but as an interpretive frame whose accuracy and interaction with message cues can shape trust and reliance.

A. Kapadia, Eshwar Chandrasekharan, Koustuv Saha · 1 citation

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