Author

Kensaku Kawamoto

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#explainable ai Open access Sep 2026

The Impact of Chatbot Type and Normative Messaging on Chatbot Usage Intention Based on the Health Technology Acceptance Model: Randomized Controlled Trial.

Both social design features and chatbot design features shaped adoption-related beliefs, with peer-oriented and family-oriented framing and AI-powered chatbots showing particular promise.

Yi Liao, A. Madeo, Caitlin G. Allen et al. · Journal of Medical Internet... · 0 citations

Review Open access Jul 2026

Engagement with a Chatbot-based Intervention for the delivery of mailed at-home COVID-19 Testing: a Descriptive Log Analysis Study from the SCALE-UP II Trial

Ordering of COVID-19 test kits among underserved patients who interacted with the chatbot was high, suggesting chatbots may represent a viable approach to reach underserved populations as a part of public health response in a pandemic.

Joni H. Pierce, Jiantao Bian, Tatyana V Kuzmenko et al. · medRxiv · 0 citations