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Review Sep 2026

The Promise and Pitfalls of GenAI-Powered Mobile Apps: Perspectives from User Reviews

This study presents a comprehensive analysis of user reviews for GenAI-powered mobile apps, focusing on identifying both their issues and strengths, and derived 18 key findings that shed light on the rapid growth of GenAI-powered apps across various genres, the common issues leading to user dissatisfaction, and the fea...

Wu-Xia Bai, Yan-Jie Zhao, Kai Chen et al. · 0 citations

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