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Author

Julius Arvyll U. Cepeda

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2 papers indexed here

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Open access Sep 2026

Integrated ICT Helpdesk and Inventory Management System

Support requests, equipment records, and maintenance schedules in ICT departments are often managed through separate spreadsheets, printed logs, and informal follow-ups, making it difficult to see which requests are still open, where a piece of equipment currently is, and when it is due for maintenance. This study desc...

Julius Arvyll U. Cepeda, Angelo P. Peralta · 0 citations
Review Open access Sep 2026

A Decision-Support System for Quality Assurance Survey Analytics Using Automated Classification and Scoring

This study developed and evaluated a Decision-Support System for Quality Assurance Survey Analytics for St. Paul University Philippines to address inefficiencies in its manual survey-scoring and reporting process. Using a descriptive-developmental research design and Agile Scrum methodology, the system incorporated aut...

Angelo P. Peralta, Julius Arvyll U. Cepeda · 0 citations

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