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Jonathan H. Westover

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Open access Oct 2026

Employee Experience Capital and Organizational Performance: An Integrated Framework for Understanding Workplace Resource Systems in Digitally Transformed Organizations

Contemporary organizations face the complex challenge of integrating diverse workplace resources—spanning digital tools, inclusive practices, sustainability initiatives, and well-being programs—into coherent systems that simultaneously support employee flourishing and organizational effectiveness. This theoretical pape...

Jonathan H. Westover · 0 citations
Review Open access Oct 2026

Building an AI-First HR Organization: Transforming People Operations for the Digital Age

This mixed-methods study examines how organizations develop AI-first HR functions by fundamentally reimagining people operations rather than merely adopting new technologies. Drawing on survey data from 152 HR leaders, 24 in-depth interviews, and longitudinal case studies of 8 organizations during 2022-2024, the resear...

Jonathan H. Westover · 0 citations
Oct 2026

Mitigating Algorithmic Bias in AI-Powered Recruitment: A Practitioner's Guide to Ethical Implementation

The proliferation of artificial intelligence in talent acquisition has introduced both unprecedented efficiency gains and significant ethical challenges. This article examines the mechanisms through which algorithmic bias emerges in automated hiring systems and evaluates evidence-based governance frameworks for promoti...

Jonathan H. Westover · 0 citations
Review Sep 2026

When Algorithms Organize Themselves: The Rise of Computational Collectives in Organizational Workflows

Artificial intelligence systems are evolving beyond individual assistants into organized collectives of specialized agents—planners, reviewers, synthesizers, and memory managers—that coordinate work before outputs reach human decision-makers. This article examines the organizational behavior of agentic AI and its impli...

Jonathan H. Westover · 0 citations
Oct 2026

The Architecture of Work Is Collapsing. Most Organizations Are Still Building Ladders.

Traditional organizational hierarchies are undergoing rapid compression driven by technological capability, economic pressure, and structural necessity. Analysis of recent workforce data reveals a fundamental disconnect: while leadership architectures designed for vertical progression remain intact, the actual structur...

Jonathan H. Westover · 0 citations
Oct 2026

Navigating the Evolving Landscape of Human Reliance on Generative AI

The rapid diffusion of generative artificial intelligence into workplace and personal contexts has created substantial uncertainty regarding how individuals rely on these systems over time. This article examines longitudinal patterns in AI delegation and disclosure behaviors, drawing on evidence from a six-wave study s...

Jonathan H. Westover · 0 citations
Open access Sep 2026

Performer Readiness: A Multidimensional Framework for Understanding Human Performance Degradation in High-Stakes Occupational Contexts

Human performance failures in high-stakes occupational settings—healthcare, aviation, emergency response, and industrial operations—frequently prompt interventions targeting individual behavior, training, or motivation. This article proposes an alternative analytical framework centered on performer readiness: the const...

Jonathan H. Westover · 0 citations
Sep 2026

When the Machine Is Ready but the Mind Is Not: Designing Organizations for Human Capacity in the Age of AI

Abstract: As artificial intelligence adoption accelerates across enterprises, organizations confront an unexpected constraint: not technological readiness, but human cognitive capacity. While 79 percent of organizations have adopted generative AI, only 39 percent report measurable business impact, suggesting implementa...

Jonathan H. Westover · 0 citations
Oct 2026

Cognitive Polarization in the AI Era: Organizational Strategies to Prevent a Mental Underclass

David Brooks's cautionary framework on cognitive polarization—wherein individuals with high need-for-cognition leverage AI to amplify capacity while others outsource thinking entirely—presents organizations with an urgent strategic imperative. This article synthesizes research on workplace AI adoption, employee develop...

Jonathan H. Westover · 0 citations
Review Open access Oct 2026

How Generative AI is Reshaping Work, Skills, and Organizational Strategy

This research examines how generative artificial intelligence, large language models, and machine learning are transforming work across industries. Through a mixed-methods approach comprising interviews with 42 organizational leaders (January-June 2024), a survey of 157 knowledge workers, and comparative analysis of 18...

Jonathan H. Westover · 0 citations
Review Sep 2026

A New Paradigm of Personnel Evaluation: From HR Metrics to AI and Empathy-Led Leadership

Personnel evaluation systems are undergoing fundamental transformation as organizations confront the limitations of traditional appraisal methods in increasingly dynamic, digitized, and data-rich work environments. This article examines how conventional performance management approaches—characterized by episodic review...

Jonathan H. Westover · 0 citations
Open access Sep 2026

Artificial Intelligence Risk Management: A Comprehensive Framework for Organizational Implementation

The rapid proliferation of artificial intelligence technologies across organizational contexts has generated unprecedented opportunities alongside substantial risks that demand systematic management approaches. This article presents a comprehensive analysis of AI-related risks and develops an integrated framework for o...

Jonathan H. Westover · 0 citations

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