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Jiaxun Cao

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Preprint Jul 2026

The Impact of Security and Privacy Controls on Users'Emotional Engagement with Generative AI Chatbots

Chatbots powered by generative AI (e.g., OpenAI's ChatGPT and Google's Gemini) are increasingly being appropriated for emotional support and companionship. These tools offer a suite of security and privacy (S&P) controls, including model training opt-outs and memory toggles, yet how the presence of these controls influ...

Jabari Kwesi, Jiaxun Cao, Hailee Cunningham et al. · 0 citations

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