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Sponsored AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI

Author

Jeyson Chaname-Salazar

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Review Open access Sep 2026

Engineering-Resilient Post-Deployment Lifecycle Dynamics: A Technical Analysis of IT Support Architectures for System Continuity and Software Evolution in Distributed Cloud/On-Premise Computing ERP Ecosystems

Beyond synthesizing existing critical success factors, this study proposes an IT support maturity model, comprising Reactive, Formalized, and Preventive/Analytical levels, that offers small enterprises a diagnostic instrument to assess their current support architecture and identify concrete pathways toward more resili...

Rouss Cuellar-Fernandez, Jeyson Chaname-Salazar, Jose Cornejo · 0 citations

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