Jamshaid Iqbal Janjua

Improving the Reliability of LLM Evaluation Metrics via Human-in-the-Loop Validation

Large language models (LLMs) are increasingly evaluated using automated metrics such as ROUGE, BERTScore, and perplexity. However, these scores often fail to reflect real-world usefulness, particularly for tasks requiring complex reasoning or agentic behavior. This paper examines the risks of misaligned LLM evaluation...