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Author

Jakob Droste

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Conference Aug 2026

Probing the Crowd Online: A Semi-Automated Analysis of Explanation Needs in Subreddit Threads

If software is complex and difficult to use, endusers increasingly rely on external, often inaccurate information sources. To avoid this, system designers must elicit and implement appropriate explanation requirements, enabling their software to explain itself without external help. The accurate elicitation of explanat...

Jakob Droste, C. Wellhausen, Hannah Deters et al. · 0 citations
Conference Aug 2026

Exploring New Modalities for CrowdRE: Indicators for Explanation Needs

As software systems become more complex, end users' needs for explanation of certain system aspects also increase. A useful method for eliciting the needs of large user groups are common CrowRE methods, such as feedback mining in app reviews. However, these methods are not ideal for addressing the need for explanation,...

Mohammad El-Jarousha, Hannah Deters, Jakob Droste et al. · 0 citations

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