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J. De Mast

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Review Open access Aug 2026

Sociotechnical synergy: how employee involvement unlocks the value of data analytics

Evidence is presented showing that DA impacts firm performance primarily through the enhancement of capabilities for process and product innovation, in line with sociotechnical systems (STS) theory, and moderated mediation analyses show that the value created from DA is contingent upon the presence of employee involvement practices including empowerment, development and team orientation.

B. Lameijer, J. De Mast, Leopoldo Gutierrez et al. · 0 citations

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