Author

Iris Reychav

View on Semantic Scholar

1 paper indexed here

We haven’t gathered this author’s papers yet. Follow them and we’ll fetch their work.

Not the right person? Other researchers publish under this name.

#explainable ai Sep 2026

AI-based chatbots and public value creation in digital government services

This study analyzes how a government-operated chatbot shapes citizen interactions and public value through emotional, thematic and behavioral dynamics and demonstrates how chatbot-mediated processes influence citizen experience in digital government.

Tehila Tigist Neguse, H. Gabay, Iris Reychav et al. · Transforming Government: Peo... · 0 citations