Review
Open access
Jul 2026
Analisis Sentimen Pengguna Aplikasi Mobile JKN menggunakan Algoritma Support Vector Machine dan Naive Bayes
The Mobile JKN application serves as the primary digital gateway developed by BPJS Kesehatan, enabling National Health Insurance participants to manage administrative needs and access health-related information remotely. Despite its widespread adoption, persistent user grievances—documented through Google Play Store re...
M. Irfan, Herny Februariyanti
· JURNAL PENELITIAN SISTEM INF... · 0 citations