A cross-sectional evaluation of large language model chatbot interfaces for patient-facing herpes zoster information: safety, information quality, and readability
In this standardised benchmark, LLM chatbot interfaces provided generally favourable accuracy and information-quality scores but showed clinically relevant safety limitations, sparse source attribution and disclosure, and readability challenges.
Da-Lian Liang, Cong Mai, Zheng-Kun Zhang et al.
· Frontiers in Public Health · 0 citations