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Sponsored Artificial Intelligence: A Modern Approach, Global Edition Artificial Intelligence: A Modern Approach, Global Edition

Author

Feifei Hao

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Open access Sep 2026

Trusting and staying with AI doctors: cognitive and emotional pathways driving continuance intention toward AI healthcare chatbots

Introduction AI-powered medical chatbots are increasingly used in healthcare, yet the mechanisms underlying users' continued engagement remain unclear. This study examines how AI use influences continuance intention through cognitive trust and emotional attachment and whether technology anxiety differentially moderates...

Zhan-You Wang, Hao-Ran Han, Dong-Mei Han et al. · 0 citations
Aug 2026

How employees' AI use contributes to digital-enabled innovative performance

The results show that AI use for work exerts the strongest positive impact on employees' behavioral engagement, followed by emotional and cognitive engagement, and both human-like and functionality trust in AI positively moderate the relationship between work-related AI and behavioral engagement.

Liang Ma, Zhihao Qi, Xin Zhang et al. · 0 citations

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