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Fajar Surahman

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Open access Aug 2026

Evaluating Public Service Innovation Using Digital Transformation, Transparency, and Citizen Satisfaction Across Government Administrative Institutions

The findings indicate that digital transformation plays a crucial role in improving service efficiency, accessibility, and responsiveness, while transparency strengthens accountability, public trust, and institutional legitimacy.

Ady Setiawan, Muchayatin Muchayatin, Fajar Surahman et al. · 0 citations

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