Patient satisfaction is an important indicator of healthcare service quality and hospital performance. This study aims to examine the effect of Hospital Brand Image and Patient Trust on Patient Satisfaction. A quantitative approach with an explanatory research design was employed in this study. Data were collected thro...
Irene Olivia Salim, Vip Paramarta, Kosasih Kosasih et al.· International Journal of Eco...· 0 citations
Digital transformation in public sector management encourages organizations to implement electronic procurement (e-procurement) systems to improve efficiency, transparency, and accountability in financial management. This study aims to analyze the implementation of e-procurement and examine its effect on transparency a...
Fendy Aprilian Pamungkas, F. Yuliaty, Widjajanti Utoyo· Jurnal Publikasi Ekonomi dan...· 0 citations
The use of Hospital Management Information Systems (SIMRS) has become increasingly important in supporting the digital transformation of healthcare services; however, its implementation continues to face various challenges, including limited infrastructure, user resistance, as well as security and regulatory issues tha...
M. Putri, Dewa Ayu Indrayani, Dyah Ayu Wulansari et al.· KASTA : Jurnal Ilmu Sosial,...· 0 citations
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