Review
Open access
Jul 2026
THE AGILITY PARADOX: WHEN OPERATIONAL AGILITY HINDERS DIGITAL TRANSFORMATION IN PORT BUREAUCRACIES
The findings indicate that digital strategy is the strongest driver of digital transformation, while leadership and intellectual capital significantly enhance organizational agility, However, organizational agility demonstrates a negative effect on digital transformation, suggesting that increased operational flexibility may encourage informal practices that weaken the adoption and integration of formal digital systems.
Eko Didik Harnoko, Tasya Amelinda Hartono, Juanna Judith Huliselan
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