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Author

Dustin Maneethai

2 papers indexed here

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Review Open access Oct 2026

Understanding the spillover effect of personal AI use on service innovation: the role of psychological capital and conscientiousness

As artificial intelligence (AI) becomes increasingly embedded in everyday life and workplace operations, research has begun to document numerous organizational benefits, including enhanced efficiency and productivity. However, employees’ personal experiences with AI and how these experiences spill over into the wor...

Dustin Maneethai, Wen Chang, Huy Gip et al. · 0 citations
Sep 2026

EXPRESS: Bridging the Divide: Integrating Merit and DEI Frameworks for Human Resource Management Practices

The recent backlash against Diversity, Equity, and Inclusion (DEI) creates a strategic paradox for hospitality and tourism (H&T) firms: the sector’s demographic and cultural diversity heighten the need for DEI initiatives even as such efforts face opposition. In response we develop a framework that reframes DEI as the...

Juan M. Madera, A. Manoharan, Manisha Singal et al. · 0 citations

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