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Dionysia Kowanda

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#software testing Open access Sep 2026

The Influence Quality of Service, Trust, And Perceived Ease of Use on User Satisfaction of Mobile Banking in State-Owned Banks in Bekasi

Banking services in the form of mobile banking feature various transaction options that are increasingly utilized by the public to support the flexibility of financial activities without location and time constraints. This study aimed to analyze the partial and simultaneous effects of quality of service, trust, and per...

Lidya Puspitasari, Dionysia Kowanda · 0 citations

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