Digital transformation in quality assurance has reshaped internal quality management practices, moving organizations from manual reporting structures toward integrated, data-driven ecosystems. However, many institutions still face challenges such as fragmented system integration, low interoperability between platforms, and an overemphasis on administrative audits, which collectively reduce the effectiveness of evidence-based decision-making. This study examines the integration of Smart Quality Assurance within internal quality management using a Decision Support System (DSS) approach and explores its linkage with organizational resilience. A systematic literature review was conducted on 20 scientific articles published between 2022 and 2026, following a structured process of identification, screening, evaluation, and thematic synthesis. Findings indicate that the digitalization of quality systems through Internal Quality Assurance Systems, Total Quality Management, ISO 9001:2015 frameworks, and artificial intelligence-based applications enhances audit efficiency, accelerates evaluation cycles, and improves the accuracy of managerial decision-making. DSS integration further demonstrates strong potential in enabling predictive analytics and supporting adaptive, proactive quality governance. In addition, successful implementation is strongly influenced by digital literacy levels, infrastructure readiness, and the degree of integration across institutional information systems. This study contributes by synthesizing an integrated conceptual framework that connects Smart Quality Assurance, DSS-based decision-making, and organizational resilience, offering a consolidated perspective that can guide future research and practical implementation in higher education and organizational quality systems.
Dini Pepilina, Siti Patimah, N. Murtafiah· Nidhomul Haq Jurnal Manajeme...· 0 citations
The resurgence of khilāfah discourse in Indonesia has intensified debates over the legitimacy of political authority in Islam, with several movements advocating the establishment of a universal caliphate as a religious obligation. While existing studies have examined this discourse from political, ideological, and historical perspectives, limited attention has been devoted to the epistemological assumptions underlying scriptural interpretations of khilāfah. Addressing this gap, this study reinterprets the concept of khilāfah through Muhammad Abed al-Jabiri’s epistemological framework by integrating the Bayānī (textual) and Burhānī (rational) modes of reasoning. Using qualitative library research with a descriptive-analytical approach, the study examines Qur'anic verses, classical Arabic lexical sources, al-Jabiri’s epistemological writings, and relevant contemporary scholarship. The analysis combines textual interpretation with rational inquiry informed by the objectives of Islamic law (maqāṣid al-sharīʿah). The findings demonstrate that the Qur'anic verses commonly invoked to justify a universal caliphate do not prescribe a single normative model of political governance. From a Bayānī perspective, khilāfah primarily denotes succession, stewardship, and accountable leadership, whereas the Burhānī approach situates political authority within the principles of justice, public welfare, social harmony, and the protection of fundamental human interests. This study contributes to the literature by offering an epistemological reinterpretation that challenges literalist readings of khilāfah and argues that claims regarding the religious obligation of a universal caliphate require contextual, linguistic, historical, and maqāṣid-oriented reasoning. The proposed framework provides a more inclusive and contextually relevant understanding of Islamic governance in contemporary Indonesia.
M. Hafizh, M. Z. Zami, Dini Pepilina et al.· JENTRE· 0 citations
