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Davit Sanpote

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Open access Oct 2026

The User Interface and Experience Design Factors for One Stop Service System: A Case Study of Chiangmuan Municipal, Phayao

Examination of the User Interface and User Experience design factors that determine the usability of a One Stop Service (OSS) platform deployed at Chiangmuan Municipality, Phayao Province indicates that targeted heuristic-driven redesign produces measurable improvements in officer satisfaction and reduces operational e...

Davit Sanpote · 0 citations

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