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Chau-Wai Wong

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#explainable ai Sep 2026

Modality and cultural tailoring in human–AI disaster communication: examining mechanisms and outcomes for Hispanic communities

Purpose This study examines how GenAI chatbots can support Hurricane preparedness among Hispanic/Latino communities by comparing combined audio-text delivery with text-only delivery and culturally tailored with generic content. It focuses on information overload and emotional attachment as cognitive and affective mecha...

Xinyan Zhao, Zhihuai Lin, Chau-Wai Wong · 0 citations

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