Chan-Yu Loe

From Robotic Process Automation to Intelligent Process Automation Emerging Trends

The landscape of business process automation is undergoing a significant transformation with the integration of artificial intelligence and machine learning into traditional robotic process automation. This paper examines the evolution from RPA to Intelligent Process Automation (IPA), discussing how AI and ML technologies are disrupting and enhancing business processes. We analyze the current trends, applications, and future prospects of IPA, identifying key research challenges and opportunities at the intersection of AI and business process management. Our findings aim to provide insights for organizations considering the adoption of IPA and to stimulate further research in this emerging field.